Customers may reach us.pandora about products, order status, tracking, delivery, exchanges, refunds, payment, or data-rights requests. To keep this requirement unambiguous, the governing detail is explained so the scope of this statement is easy to recognize.
Help With an Existing Order
Please reference the order number. Cancellation remains possible before shipment; once dispatched, use the process described in the Refund Policy. For clarity before and after purchase, the practical step is stated so its effect can be understood without guesswork.
Get in Touch
Email us at Support@moonluster.shop, call (580) 470-1075, or write to 744 N Jones Ave, Norman, Oklahoma, 73069, United States. The same physical address is the default return address unless an approved return instruction supplies another location. To keep the customer obligation clear, this requirement is framed so the customer-facing result remains predictable.
Service Hours
Customer service is available Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Messages arriving outside that schedule are reviewed on the next business day. For a clear understanding of this section, the timing or responsibility is set out so the explanation supports a fair and consistent outcome.
Business and Contact Details
These are the current contact details for the merchant operating the store. To help customers use this information, the timing or responsibility is set out so the relevant standard remains clear throughout the transaction.
Store operator: us.pandora
Support email: Support@moonluster.shop
Telephone number: (580) 470-1075
Company address: 744 N Jones Ave, Norman, Oklahoma, 73069, United States